UK based agents
North American based agents
Agents based in other regions
UK based agents
eurostar4agents
(for general Eurostar queries and amendments)
Opening hours: 9am-5.30pm Mon-Fri
08448 224334
Email: eurostar4agents@eurostar.com
Eurostar Group Sales
(Group Reservations and Charter enquiries)
08448 224800
Opening hours: 9am-5pm, Mon-Fri
Email: groups@eurostar.com
ELGAR Helpdesk
(for ELGAR technical support)
08448 220119
Opening hours: 08:00 - 19:00 Mon - Fri, 09:00 - 17:00 Sat - Sun
Email: elgar.helpdesk@eurostar.com
Eurostar 4 Agents
(for onward destinations)
08448 242524
Opening hours: 9am-5pm, Mon-Fri
Email: beyond.eurostar@eurostar.com
Eurostar 4 Agents Contracts department
(opening account or account queries)
01233 617520
e4acontracts@eurostar.com
Ticket stock details
Click here for details on how to order Eurostar ticket stock
Call Centre - Paris
00 331 8 92 35 35 39
Call Centre - Brussels
00 32 70 79 79 89
Esprit Europe
08705 850 850
Frequent Traveller- UK
08448 240240
Group Baggage Handling
08705 850 850
Traveller Care
01777 777 879 or email trade.travellercare@eurostar.com
Lost Property - UK
Tel: 08448 224411 then press 1
Open Monday to Friday from 0900 to 1700
Email lost.property@eurostar.com
Registered Baggage
08705 850 850
Eurostar and National Rail
Travel trade warrant services
0870 234 8709
Travel Agents' Concessions
08448 224888
Eurostar's registered office details
Eurostar Group Limited
Registration number 03794642
Registered in the U.K.at
Times House
Regent Quarter
Bravington Walk
London
N1 9AW
Registration number 02462001
In North America
(United States, Canada, Mexico, Caribbean and Central America):
Contact our North American distribution partner, Rail Europe Group via your Regional Business Development Manager or:
- On line at http://agent.raileurope.eu
- Calling 1- 800-Eurostar
For US based agent GDS queries:
Contact our Eurostar GDS Helpdesk:
- Email: gdssalesusa@eurostar.com
- Calling: 1 800 791 2842
Agents based in other regions
Please refer to: www.raileurope.fr
or
Email: international.sales@eurostar.com






